Insurance Customer Service Representative (Insurance CSR)Central Florida Christian Chamber of Commerce

We're looking for someone with 1-3 years of experience as an Insurance Customer Service Representative. The ideal candidate will have knowledge of insurance policies and claims processing, with strong customer relationship management skills. You will be responsible for addressing customer inquiries and resolving insurance-related issues efficiently. This role requires excellent communication skills and problem-solving abilities to ensure customer satisfaction.

At Insurance Land, we provide our service representatives with the tools and resources needed to deliver exceptional client support. Our team thrives in a collaborative environment where professional growth is encouraged. Join us and be part of a company that values its employees and clients alike.

• Competitive hourly wage with opportunities for growth

• Supportive team culture and positive work environment

• Comprehensive training and ongoing mentorship

• Opportunities for career advancement

• Fast-paced environment

• Assist clients with policy inquiries and provide excellent customer service

• Process payments and ensure accurate transactions

• Understand coverage options and assist clients with adding vehicles

• Handle endorsement applications and policy modifications

• Maintain detailed records of client interactions and transactions

• Must hold or be willing to obtain a 4-40 insurance license

• Bilingual candidates highly preferred

• Strong attention to detail and problem-solving skills

• Excellent communication and customer service abilities

• Ability to work efficiently in a fast-paced environment